Automotive Chrysler Dodge Service Technician - Portsmouth, Ohio, United States

  • Auto Mechanic
  • Auto Technician
  • Automotive Technician
  • Service Technician
  • Technician
  • Job Type: Full Time
  • Published: 12-07-2022
  • Job Location: Portsmouth, Ohio, United States
Job Description:

Automotive Service Technician Glockner Chrysler Dodge Jeep Ram

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 


Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Keep up to date with all technical publications, Service Comm, and Assist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager
o Always come to work on time, ready to work, and in a clean uniform

Job Requirements:

Ideal candidates will have:

  • Previous experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
  • Proven track record of achieving or over-achieving goals
  • Outstanding communication skills
  • Ability to exercise good judgement
  • Valid State drivers license and good driving record

Required Education:

  • High school diploma or equivalent
  • Chrysler, Dodge, Jeep, Ram certification preferred

Benefits Include: 

  • Paid Time Off
  • Health Benefits
  • Paid Holidays
  • 401K and employer match
  • Onsite NP for employee health needs
  • Weekly paychecks coming 1/1/23
  • Employee discounts on parts, service and purchase of vehicles
  • Comprehensive employee recognition programs.
  • Continued training through the manufacturer.
  • Opportunities for career advancement. 

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statement is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

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